How it’s work
Self-service and automation deflect 15% of agent contacts. Agents resolve remaining tickets faster with rich customer insights for better efficiency and service.
24/7 BPO &
Truck Dispatch
Desk Solutions
Empowering logistics, customer care, and operational support at scale with Avro Technologies
Human-like conversations via voice, chat & email- Speed and accuracy through in-house LLMs
Feature-servicesWhy is the best innomax?
Automate
AI Agents for Omni-Channel, Human-Like Support Across 35+ Channels
Voice
Email
Chat
Analyze
Analyze automation and
agent metrics.
Manage
Manage dynamic AI agents
and knowledgebase.
Assist
AI Assistants for Better Agent Performance and Customer Service
Service cloud
Contact centre
Impressive featureMaximize your ROI
Save time and money with Innomax. According to Forrester's our Total Economic Impact™ (TEI) study, customers saw a 286% ROI over three years.
- Improve time to value
- Reduce effort per ticket
- Keep costs low
- Boost Customer Satisfaction
%
Average ROI customers have achieved
over a three-year period.
Months
Time it took for customers to achieve
full payback on their investment.
$M
Customer Net Present Value Over
a Three-Year Timespan
IntegrationPopular apps integrate with us
Real feedbackThe customer experience
“Most businesses are sitting on a data gold mine within their customer profiles. We use innomax to get on customer interactions.”
Laurie Leduc
Head of Community Support
5
“The workflows we built in innomax suite allowed us to achieve or exceed customer expectations in handling urgent issues.”
Gershwin Exeter
CEO of Global Services 5
“We love innomax because their API allows us to explore ways to get customer data more personalized experience.”
Sophia Turner
Founder at Fleet chaser 5“Most businesses are sitting on a data gold mine within their customer profiles. We use innomax to get on customer interactions.”
Laurie Leduc
Head of Community Support 5“The workflows we built in innomax suite allowed us to achieve or exceed customer expectations in handling urgent issues.”
Gershwin Exeter
CEO of Global Services 5“We love innomax because their API allows us to explore ways to get customer data more personalized experience.”
Sophia Turner
Founder at Fleet chaser 5
NewsOur latest news
Report- 3 min read
Innomax Launches AI-Support..
Innomax’s AI-Support boosts efficiency and enhances customer service.
Report- 4 min read
New Features Boost Innomax Support Solutions..
- Report
- 8 min read
Innomax Enhances Support with AI Automation..
- Report
- 9 min read
Innomax AI Deflects 15% of Support Tickets..
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